Frequently Asked Questions (FAQ’s)

1. How do I know the status of my order?

You can see your current order status and history by visiting the link. You will receive a tracking number together with the confirmation email after 3-7 days processing which will allow you to follow the track of your package online.

2. Can I change my shipping address?

Unfortunately, we do not have the option of changing the original shipping address once an order goes into processing.

3. Your page is not working, what’s happening?

Please let our Support team know if you need help and describe the problems you encountered. Hence, we will aware about the problems and resolve it as soon as possible.

4. When I receive my order, what happens if my item is damaged?

If your item has any defects or errors on our part, we will provide you with the replacement of the item and no additional cost would be required. We are happy to replace your order for any of the following reasons: The product is flawed. The print quality is poor. If we are unable to replace the product due to inventory issues, we will refund you or send you a comparable item of your related niche choice.

5. What’s the process of returning an order?

Visit our Contact Us Page to submit your return request and we will send you a process and by following this you can return a item easily.

6. What do I do if I received the wrong items?

If it happens with you, we are truly sorry. Please email us at [email protected] and tell us your order number and how we messed up. We will take care of you and cover all expenses related to the required shipping at our end. We will assure that the problem meets the satisfactory resolution.

7. What payment methods do you accept in your store?

We accept PayPal payments. We are also taking VISA, MasterCard , Discover and American Express.
We are always available to serve you.
Get in touch with us if you have difficulties.
Address:

  • UK Headquarter: 7 Coronation Road, Dephna House, Launchese #105, London, United Kingdom, NW10 7PQ
  • US Warehouse: 1371 Oakland Rd, San Jose, CA 95112, US

Phone: +447478214178
Email: [email protected]