We are proud of all of our products and promise our workmanship 100%. If defects or errors on our part, we will replace them free of cost. We typically do not accept returns due to user error like wrong size choices, designs, colors, etc.

Refunds (if applicable)

We are committed to providing you with the absolute best products and are happy to replace your order for any of the following reasons: The print quality is poor. The product is flawed. The product you have received is not the same as the one advertised on our site. Please email us at [email protected] with a photo of the product you received along with detail shots you wish to include. We will use this information to investigate a replacement and ensure that such an error does not reoccur. Our customer service team will review your claim. In case the claim is approved, we will provide you with a replacement free of charge. For all other requests please email us at [email protected]. Our customer service team will review your claim. If your claim is approved, we will provide you with a return address. Customers are required to pay for return and exchange shipping charges. Refunds may take 3-5 business days after return is received. Returns of items that have been washed, worn, or damaged will not be accepted and will not be eligible for a refund or replacement, and the item will be forfeited.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company as it may take some time before your refund is posted. Next, contact your bank. In most cases there is some processing time before a refund is posted. If you have completed all of the above and you have not yet received your refund, please contact us at [email protected].

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately items that are sale cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected]. Our customer service team will review your claim. If your claim is approved, we will provide you with a return address.

Gifts

If the item was purchased by you and shipped to you as a gift, you will receive a gift credit for the value of your return. Then a gift certificate will be sent to you once the returned item is received. If the item was not purchased as a gift originally or if the gift giver had the order delivered to him with an intention of giving it to you later, we will refund the money to the original gift giver and he will find out about your return.

Shipping

If your claim is approved, we will provide you with a return address. The cost of shipping back your item shall be your own. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Since exchanged products may take different periods of time to reach you depending on your location. You should use a trackable shipping service or buy shipping insurance if you are sending an item over $75. We do not promise that you will get your returned item.